Privacy Policy

1. Information We Collect

We may collect the following types of information:

• Contact details — name, email address, phone number, company name, and message content submitted through our website forms.
• Appointment details — preferred date, time, timezone, service type, and project information you provide when booking a consultation.
• Technical data — IP address, browser type, device information, pages visited, and approximate location derived from server logs or analytics tools.
• Communications — records of correspondence when you email us or interact with our team.

2. How We Use Your Information

We use personal information to:

• Respond to inquiries and provide customer support
• Schedule and manage consultations and project discussions
• Deliver, improve, and secure our website and services
• Send relevant updates about your request or our services (with your consent where required)
• Comply with legal obligations and protect our legitimate business interests

3. Legal Basis for Processing

Where applicable under data protection laws (including UAE and GDPR for EU visitors), we process personal data based on your consent, performance of a contract or pre-contractual steps, our legitimate interests in operating and marketing our business, or compliance with legal requirements.

4. Sharing of Information

We do not sell your personal information. We may share data with trusted service providers who assist us with hosting, email delivery, analytics, or project management — only as needed and under appropriate confidentiality obligations. We may also disclose information if required by law or to protect our rights, users, or the public.

5. Data Retention

We retain personal information only for as long as necessary to fulfil the purposes described in this policy, including resolving disputes, enforcing agreements, and meeting legal retention requirements. Contact form and appointment records are typically retained for the duration of our business relationship and a reasonable period thereafter.

6. Security

We implement reasonable technical and organisational measures to protect personal information against unauthorised access, alteration, disclosure, or destruction. No method of transmission over the internet is completely secure; we encourage you to use strong passwords and protect your own devices.

7. Your Rights

Depending on your location, you may have the right to:

• Access, correct, or delete your personal information
• Object to or restrict certain processing
• Withdraw consent where processing is consent-based
• Request data portability where applicable
• Lodge a complaint with a supervisory authority

To exercise these rights, contact us at contact@emiratesits.com.

8. Cookies & Analytics

Our website may use cookies and similar technologies to improve functionality, remember preferences, and understand how visitors use our site. You can control cookies through your browser settings. Disabling cookies may affect certain features.

9. Third-Party Links

Our website may contain links to third-party sites (for example, LinkedIn or external resources). We are not responsible for the privacy practices of those sites. We encourage you to review their policies before providing personal information.

10. Children’s Privacy

Our services are directed at businesses and professionals. We do not knowingly collect personal information from children under 16. If you believe we have received such information, please contact us so we can delete it promptly.

11. Changes to This Policy

We may update this Privacy Policy from time to time. The “Last updated” date at the top of this page will reflect the latest version. Continued use of our website after changes constitutes acceptance of the updated policy.

12. Contact Us

For privacy-related questions or requests, contact Emirates IT Solution:

• Email: contact@emiratesits.com
• Location: Dubai, United Arab Emirates
• Website: www.emiratesits.com